AI is not the (only) answer: unlock the power of your workforce with mentoring

3 minutes

The whole world, it seems, has been bitten by the AI bug. Across LinkedIn, X and other business media, there is a whirlwind of content, hot takes, and opinions on how recent advances in AI will change the world.

In fact at Learning Technologies, we were one of over 100 talks on AI – but not as you’d think.

While it’s undoubtedly true that there are very few industries that will be affected by the rise of AI, the hysteria should give us pause.

If you’re apprehensive about how the whole world seems caught up in the “AI Bubble”, don’t worry! This article is going to give you some insights into our seminar and, most importantly, it’s  not going to tell you AI will solve all your problems.

Instead, we focus on three main things:

  1. How to manage the AI overwhelm
  2. How to keep learning human-centric
  3. How to turn this into actionable tasks you can start today

Managing the AI Overwhelm

First up – don’t worry. You’re not the only one that’s feeling slightly overwhelmed by the AI chatter across all media.

Since 2023 there has been a 70% increase in the number of online conversations on the topic, but only 1 in 4 people have a keen interest in learning more about AI and its implications.

What does this tell us? Well, it would indicate that there are a small (but significant) number of loud, influential voices driving the conversation. And most of us are still a way behind in our enthusiasm for artificial intelligence.

Some of the misunderstandings comes from the worry that “AI will steal out jobs”. While it’s true, that 25% of roles have already been disrupted by AI, the flip side is that AI will create an additional 133 million new jobs in the coming years.

So bear in mind that you’re not the only one who’s overwhelmed right now – remember that there is a more balanced, nuanced, story that underlines the media hype.

LMS and LXP is dead

Slightly dramatic – we still see the value, that’s why we integrate with them. But the hype certainly has!

What’s more – in the L&D industry alone we’ve seen wave after wave of hyperbolic narrative around the way learning has evolved. This has reflected in the way the Learning Technologies show has presented year after year. If this year there were hundreds of mentions of AI from vendors on their stands and in their seminars, this pattern has been repeated with other trends across the years:

  • In the early 2000s, it was all about the rise of e-learning and how this would disrupt traditional training
  • In the late 2000s, early 2010s, it became about social learning as companies like Facebook and Twitter started dominating learners’ out-of-work lives
  • In the 2010s it was all about the LMS, and then rapidly evolved into the LXP
  • In the late 2010s we saw the rise of micro-learning, driven by TikTok and the perceived shortening attention space of our learners
  • In 2023 everything went pink for Barbie
  • And in 2024 it’s all about AI.

All this to say – don’t panic! We are all working towards the same goal – impactful, effective learning experiences that deliver real ROI to our companies. 

But we want to highlight LMS and LXP systems are missing, what layers of AI features and content aren’t curing.

At the heart of all these historical changes, one thing has remained true:

Our learners are human.

Building human-centric learning experiences

AI is in real danger of being a solution without a problem. It was clear from various vendor stands we observed this year at Learning Technologies London – what was the AI really doing? Who was it really helping?

We want to stay focused on two things:

  1. Does it solve a problem for L&D teams?
  2. Does it solve a problem for learners?

Today, we want to focus on how to use AI to solve challenges that commonly face L&D teams. These are the challenges we encounter when speaking to our customers.

At Guider, we leverage AI to help alleviate the admin of mentoring and peer-to-peer learning platforms at scale across an organisation. We use it to match mentors with suitable mentees, cut the administrative spreadsheet burden and equip L&D teams with the analytics and data.

And this approach can be easily replicated and applied across L&D teams:

  • Content creation – using some commonly-available tools like ChatGPT, Gemini or Claude
  • Automating Manual Tasks – using tools like the Rabbit R1, or the “Do Anything Machine”
  • Analytics – using tools like ChatGPT, Gemini or Claude for data analysis at speed and scale
  • Understanding Skills Shortages – running AI-powered surveys with Typeform and analysing the data in ChatGPT Gemini or Claude

The list is near endless but, for the most part, it focusses on enhancing your existing practise, not replacing it.

At the heart of your learning experiences should be the learner, and they remain distinctly human.

As we experience generational change in our workforce, it will become increasingly important to drive interpersonal peer-to-peer connections. Gen-Z are one of the main driving forces behind this, with over 83% of them wanting to have their voice heard in the workplace.

But beyond the pastoral aspect of giving employees a voice within the organisation (and Guider powers hundreds of reverse-mentoring programmes that help with this), human-centred learning has a big role to play in your core learning activity.

Some practical takeaways

At Guider, we provide you with the tools you need to make learning human in your organisation, using AI to enhance the experience and cut the admin.

How we help L&D teams

We offer a self-service tool that drives learner engagement by putting them at the centre of the experience.

Our algorithm works on skills-based matching to drive down the skills gap and ensure your learners are focussed on practical advancements in their career.

We offer AI-driven software analytics that give you the up-to-date ROI data you need to assess the efficacy of your mentoring programmes.

We create a partnership – what’s the use in creating connections if we don’t create them with you! You’ll be assigned a dedicated Customer Success Manager to help you design, create and scale your program.

How we help learners

The bottomline is – making the experience learner-led and human-centric has a profound impact.

  • Higher engagement – so more employees get the benefits of mentoring.
  • Longer relationships – mentoring is having a more profound impact on the individual.
  • More mentees becoming mentors – creating a continuous learning culture of change.

My mentor has allowed me to drive the agenda of the sessions which helps to make sure the fruitful advice she offers is also topical and something I can immediately apply it to work.”  – Liam Hogan, Mentee 

And so our final challenge to you is this – play your part and use AI to enhance human connections, not replace them.

Reach out to our team to see this for yourself.

Additional Resources

Blog: How to use AI for Mentoring and Coaching

eBook: Why DIY Mentoring Programmes Aren’t worth the Effort 

Webinar: L&D Technology to identify skills gaps, and close them

Everything you need to create and scale an effective workplace mentoring programme. Includes: setup checklist, matching guide, expert advice, proving ROI and much more.

What's next?

Whenever you’re ready… here are 3 ways Guider can help you supercharge your L&D with mentoring:

See how much mentoring can save your business with our ROI calculator

We've crunched the numbers from all of our customers to work out the financial value of mentorship to businesses. It might be just what you need to get executive buy-in... Click here to calculate.

Build your own mentoring programme

If you're looking to build and launch a mentoring programme in your organisation, then our guide is the best place to start. Read now.

Get a no-obligation quote for Guider's mentoring software

We get it, you want to know the price. Book a 20-minute call with our team and get a custom pricing proposal for your organisation. If it doesn't work for you, there's zero obligation to buy. Book now.

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