Top 10 Skills Senior Leaders Developed Through Reverse Mentoring with Guider
Hattie Pursell
3 minutes
February 16, 2024

In an era where the workforce spans multiple generations and embraces diverse cultures, backgrounds, and skill sets, the concept of reverse mentoring has emerged as an invaluable tool to promote inclusivity, engagement, and personal development. Unlike traditional mentoring, reverse mentoring flips the narrative, enabling younger or less experienced employees to share their unique insights and skills with senior colleagues, managers or partners in the business. 

Reverse mentoring has been demonstrated to bridge knowledge gaps, increase inclusivity and develop an organic culture of continuous learning and mutual respect across the entire business. 

Read more with our guide on reverse mentoring!

What are mentorship skills?

Mentorship skills refer to the abilities necessary for both mentors and mentees to engage effectively in a mentoring relationship. These skills encompass a broad range, including, but not limited to, effective communication, active listening, empathy, feedback delivery, goal setting, and the ability to inspire and motivate. In the context of reverse mentoring, these skills play a pivotal role in ensuring that the exchange of knowledge and experiences is productive, respectful, and enriching for both parties involved.

Why is skills matching important?

Skills matching is a cornerstone of successful mentoring relationships. It ensures that the knowledge transfer between mentor and mentee is relevant, targeted, and beneficial. By aligning a mentee’s learning objectives with a mentor’s expertise and experiences, skills matching facilitates a focused and efficient learning journey. This alignment not only maximises the value gained from the mentoring relationship but also enhances engagement, motivation, and satisfaction for both mentors and mentees.

In the context of reverse mentoring, skills matching is pivotal as it ensures the mentoring relationship is mutually beneficial, aligning the mentee’s learning goals with the mentor’s expertise. This targeted approach enhances the learning journey, making it more relevant and efficient. It not only maximises the benefits of the mentorship but also boosts engagement and satisfaction for both parties.

How are mentors and mentees matched based on skills?

The process of matching mentors and mentees based on skills often involves a careful assessment of the mentees’ developmental needs, career aspirations, and learning preferences, alongside the mentors’ areas of expertise, experiences, and teaching abilities. Leveraging technology, AI and data analytics to facilitate this matching process, ensures a high degree of compatibility and potential for impactful learning outcomes. Criteria such as professional background, skills inventory, learning goals, and even personality traits can be considered to create synergistic mentor-mentee pairings. Strategic pairing ensures effective knowledge exchange and supports the unique objectives of reverse mentoring, enhancing personal and professional development across generations.

5 steps to Start a Reverse Mentoring Programme

What were the most common skills in reverse mentoring programmes?

At Guider, we are numbers driven. We analysed our reverse mentoring programmes across multiple clients, including Clyde & Co, Delloitte and Mazars, to identify the skills that are most commonly addressed. In order of most commonly matched, we have listed below the Top 10 skills addressed with Reverse Mentoring:

  1. Diversity
  2. Cross-Cultural Competence
  3. Inclusive Leadership
  4. Difficult Conversations
  5. Empowerment
  6. Inclusive Communication
  7. Employee Engagement
  8. Mental Health & Well-being
  9. Race, Culture, & Ethnicity
  10. Resilience

These skills demonstrate the power of reverse mentoring programmes for improving skills in our senior leaders. Spanning DEI, mental health and mindset topics, we uncover just how much we can learn from our, usually, junior-level workforce that acts as mentors in these programmes. 


Emphasising the importance of embracing and understanding diverse perspectives to create an inclusive workplace environment.

Cross-Cultural Competence

Equipping individuals, primarily in senior levels, with the understanding and skills to navigate and thrive in a globally interconnected business landscape. 

Inclusive Leadership

Guiding leaders to create environments where all team members feel valued and empowered to contribute.

Difficult Conversations

Enhancing the ability to navigate and manage sensitive or challenging discussions with empathy and effectiveness.


Improving confidence and autonomy, enabling individuals to take initiative and make impactful decisions – even if it’s against the status quo 

Inclusive Communication

Promoting communication practices that respect and incorporate diverse perspectives and experiences.

Employee Engagement 

Driving motivation and commitment by ensuring employees feel heard, valued, and connected to their work.

Mental Health & Well-being

Prioritising psychological health and creating support structures within the workplace.

Race, Culture, & Ethnicity

Encouraging a deeper understanding and appreciation of racial, cultural, and ethnic diversity.


Building the capacity to recover from setbacks and adapt to change with strength and flexibility.

Reverse Mentoring Journey with Mazars

Driving innovation

Through reverse mentoring, organisations can provide vital skills and new experiences directly to their senior leaders. This is a definitive way to introduce empathy into top-level management decision-making that can create real change for the business. This innovative approach not only enriches the professional development of individuals but also strengthens the organisation’s adaptability, cohesion, and overall success in an ever-changing world.

For more information on how reverse mentoring could revolutionise your business, book a call with a mentoring expert today!

What's next?

Whenever you’re ready… here are 3 ways Guider can help you supercharge your L&D with mentoring:

See how much mentoring can save your business with our ROI calculator

We've crunched the numbers from all of our customers to work out the financial value of mentorship to businesses. It might be just what you need to get executive buy-in

Build your own mentoring programme

If you're looking to build and launch a mentoring programme in your organisation, then our guide is the best place to start.

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Building an Impactful Program
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