Frequently Asked Questions

Got questions about Guider, Mentoring and Peer Learning?
Check out our FAQs below.

The ideal setting for your mentoring sessions depends on practical considerations and personal preferences. If possible, in-person meetings are encouraged as they can provide a more engaging and interactive experience. Face-to-face meetings allow for a more personal connection and can be more conducive to open and effective communication. However, if logistical challenges such as location […]

As a mentee, you are responsible for scheduling the mentoring sessions. This responsibility is an important part of taking ownership of your development journey. It is essential to be proactive in arranging the timings for your sessions and ensuring that they fit into both your and your mentor’s schedules. In addition to scheduling, you should […]

Building a mentoring relationship can take time, and it’s not uncommon to experience some challenges in establishing a connection. It’s important to engage actively in the process and utilize the guidance provided in the mentoring handbook. Effective communication, openness to feedback, and a willingness to engage in self-reflection are key to developing a strong mentor-mentee […]

Your sessions with your mentor should focus on your personal and professional development goals, as well as areas where you seek improvement. To maximize the effectiveness of each session, it’s important to come prepared. Before meeting with your mentor, think about the specific topics you want to discuss, questions you have, and any challenges you’re […]

As a mentee, you are encouraged to meet with your mentor for at least 45 minutes per month throughout the duration of the 6-month program. These sessions are crucial for establishing a strong and effective mentoring relationship. Regular meetings provide the opportunity for continuous learning and development, allowing you to discuss progress, set goals, and […]

The ideal setting for your mentoring sessions can vary based on individual circumstances and preferences. If feasible, we recommend face-to-face meetings as they can foster a more personal connection and enable more nuanced communication.In-person interactions can be particularly effective for building rapport and understanding non-verbal cues, which are important elements of effective communication. However, we […]

Relationships take time to grow, and trust takes time to build. Ensure you have followed the tips in this handbook to set yourself up for a fruitful relationship. If you do not feel a connection with your mentee, focus on what you can support them with, and speak with the Engagement team.

Officially, the mentoring programme winds down at 6 months to keep the relationships focused and goal-driven. However, if you want to stay in touch with your mentee, that is down to you both to discuss and arrange.

The responsibility for scheduling sessions primarily lies with the mentee. This approach encourages mentees to take ownership of their development journey and demonstrates their commitment to the mentoring process. Mentees are expected to coordinate the timing of sessions, share agendas, and follow up with notes or action points. As a mentor, your role is to […]

Building a successful mentoring relationship can sometimes be challenging, and it’s not uncommon to experience a lack of connection initially. It’s important to remember that relationships, particularly mentoring ones, take time to develop and require patience and effort from both sides. If you’re finding it difficult to connect with your mentee, reflect on the potential […]

The content of your mentoring sessions should be primarily driven by your mentee’s personal and professional goals, as well as their areas for improvement. It is crucial to encourage your mentee to take the initiative in leading the sessions.This could include setting the agenda, bringing up specific challenges they are facing, or asking targeted questions.Prior […]

As a mentor, you are expected to meet with your mentee for a minimum of 45 minutes each month over the course of the 6-month program.These regular interactions are crucial for building a strong and effective mentoring relationship. The frequency and duration of these sessions are designed to provide enough time for meaningful discussion and […]

The mentor-mentee matching process is a thoughtful and comprehensive method, designed to ensure that you, as a mentor, are paired with a mentee who can greatly benefit from your unique skills and experiences.Our matching algorithm considers the information provided in your application, focusing on areas like your professional background, areas of expertise, and mentoring goals. […]

The opportunities are (practically) limitless. Check out some of our use cases to see the full scope of what we achieve together.

Whether you call it Mentoring or Peer Learning, our approach centres on the undeniable truth that human beings learn best from other humans. This concept – human-powered learning – is one that is at the heart of Guider. We prefer to use the term ‘Peer Learning’ because it encompasses the full potential of what your […]

Book a call with one of our Learning Experts to get started. We’ll begin by building an understanding of your organisation’s Learning & Development needs, and then demonstrate how Guider can support you in meeting your goals. Once we’ve agreed the commercial proposal, you’ll start your onboarding journey with Guider. You can see more about […]

Guider’s Customer Success team will work with you from the moment you sign with us right the way through the launch, scaling and evaluation of your mentoring programmes. We build long-term partnerships with our clients and become an extension of their Learning & Development teams. Your Customer Success Manager will share our live product roadmap […]

Absolutely! Guider works best in organisations with more than 1,000 employees but can work in companies with many tens, or hundreds of thousands just as easily. Guider is infinitely scalable due to its cutting-edge, lightweight systems architecture.

Our Account Executive team will work with you to configure a Guider package that works for your business and, with this in mind, each Guider proposal is different. Broadly, though, there are a small number of variables that contribute to pricing with Guider: Number of learnersNumber of programmesRequired features and integrationsBespoke requirements (e.g. additional languages […]

As an enterprise-only solution, Guider has been built with stringent security baked in. Our data protection standards are designed to keep your information safe. We support SSO for greater security and compliance We’re fully GDPR and CCPA compliant

As an enterprise-only solution, Guider has been built with stringent security baked in. Our data protection standards are designed to keep your information safe. We support SSO for greater security and complianceWe’re fully GDPR and CCPA compliant

Throughout the process, as you evaluate Guider as a Learning & Development solution, our team will be with you to ensure a smooth and effective implementation. Not only will our Programme Managers build out your individualised and customised programmes, our Customer Success team will help you launch, scale and evaluate every initiative. When you launch […]

We find that DE&I is a core use case for mentoring within some of the enterprise companies we work with. This is because the levelling experience of mentoring, which is based on sharing experiences and perspectives, is a core way to build diversity, practice equity and create inclusive environments. From our pioneering work in reverse […]

Guider uses sophisticated AI technology to match Mentors and Mentees with unparalleled success. Our core algorithm is based on more than 100 parameters – everything from skills, to goals, to location and language. For each programme you run with Guider, your Customer Success Manager will work with you to customise the matching to suit your […]

We founded Guider because we felt that corporate L&D didn’t have a solution for connecting peers at scale to drive impactful learning. Our unique approach, which uses ground-breaking technology to deliver human-powered learning experiences, is the main reason our clients and learners love using Guider. Besides that unique approach, our core technical and programme features […]

We believe that the future of learning is human, and that philosophy is at the heart of Guider’s approach. With this in mind, we work with organisations to tailor and customise the Guider platform to suit their needs. From DE&I initiatives, through to Graduate Onboarding and Talent Upskilling, Guider’s peer learning programmes will unleash the […]

At Guider, we understand that the enterprise Learning & Development stack has grown enormously over the past few years. Whether you’re working with an LMS, an LXP, content providers, training platforms (or maybe even a combination of them all) – we can integrate seamlessly. One of the biggest barriers to learning engagement is tool fatigue, […]

In 2023 Guider launched the latest version of its enterprise mentoring platform. Built on the most up-to-date usability, security and technology standards, Guider is the only mentoring platform built exclusively for large, enterprise clients. Guider’s core capabilities include:White labelling and programme customisationMulti-programme supportAI-powered mentor matchingIndustry-leading programme supportInternal Marketing and Communications toolkitCustom, proprietary metrics and business […]

Guider is the world’s premier enterprise-only peer learning platform. We help companies across the globe build, launch and evaluate learning and development initiatives that drive engagement, deliver impact and increase employee engagement.Since 2019, we’ve worked with clients such as Deloitte, The FA, Marks & Spencer, and Calvin Klein to revolutionise their Learning & Development initiatives […]

Watch the replay:
Reverse Mentoring For Enterprise

Uncover why reverse mentoring is an indispensable tool for every organisation and how to implement your own programme, with actionable tips and advice from our panel, featuring TED speaker and reverse mentoring expert, Patrice Gordon.